The Consumer Financial Protection Bureau (CFPB) announced that it is now taking complaints from consumers concerning debt collectors. This new initiative from the federal government is to help curb some of the abusive tactics of debt collectors in our country. Now, when the CFPB receives a complaint from a consumer, it will forward it to the collection agency for a response. The debt collector has 15 days to respond to the CFPB on what action it intends to take. In addition to this initiative, there are also action letters available for consumers dealing with abusive debt collectors. The CFPB hopes that the majority of complaints will be resolved within 60 days.
To read further about what the CFPB is doing and to download a copy of the action letters, click here.
If you have questions about this article or if you believe you have been a victim of abusive debt collectors, you have rights under the Fair Debt Collection Practices Act (FDCPA) and may have a claim. Please contact our office to discuss your matter.